At Lisa J. Peters MD, Plastic Surgery of Chicago, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://plasticsurgeryofchicago.com.
1. Information We Collect
We may collect the following types of information when you use our Website or services:
- Personal Information You Provide:
- Name, email address, phone number, and other details submitted via contact forms, appointment requests, or newsletter sign-ups.
- Information related to your medical interests or treatment inquiries (e.g., procedures you’re considering).
- Automatically Collected Information:
- IP address, browser type, operating system, referring URLs, and interactions with our Website (via cookies and analytics tools).
- Sensitive Health Information:
- If you submit information related to your health or medical history through our Website, it may be considered Protected Health Information (PHI). We treat this information with the highest level of security and confidentiality.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and schedule consultations.
- Provide medical information about services, treatments, and procedures.
- Improve Website functionality and patient experience.
- Send promotional or educational communications (you may opt out at any time).
- Comply with legal, regulatory, and medical obligations.
3. HIPAA Compliance
As a medical practice, we comply with the Health Insurance Portability and Accountability Act (HIPAA) when handling PHI.
- Any health-related information submitted through secure patient forms is protected.
- We do not disclose PHI to third parties without your written authorization unless required by law.
- Please do not submit sensitive health information through unsecured forms or email.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Trusted service providers (such as appointment software, email platforms, or analytics providers) who are bound by confidentiality agreements.
- Legal or regulatory authorities when required to comply with applicable laws.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and understand how visitors use our Website. You may control cookie settings through your browser. Some features of the Website may not function properly without cookies.
6. Your Privacy Rights
Depending on your state of residence (including California, Virginia, Colorado, and others), you may have rights to:
- Request access to the personal information we hold about you.
- Request deletion or correction of your personal information.
- Opt out of certain data sharing or marketing communications.
To exercise your rights, please contact us at info@psochicago.com or call 708-524-1400.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of your information.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from children under 18.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent changes. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Lisa J. Peters, MD - Plastic Surgery & Medical Spa 7236 Madison St, Forest Park, IL 60130, United States
Phone: 708-524-1400
Email: info@psochicago.com